We got fantastic service from Blackdown Caravan Sales.
We got fantastic service from Blackdown Caravan Sales (Nick Mallender) when we bought a Bailey Unicorn Cadiz.
When we picked up the van, he explained everything about using the van in detail. but in simple terms, and fully answered all our questions.
We can't thank Nick enough for the service that he provided, so if you are looking for a caravan, we highly recommend going to Nick at Blackdown Caravan Sales.
Nicks knowledge and enthusiasm is extensive.
We have had varying experiences of buying caravans over the years, some bad and some very bad. So it was a real delight to be able to buy a caravan from Blackdown Leisure, as others have written, Nicks knowledge and enthusiasm is extensive. We bought a Swift Challenger 565 which had everything we were looking for, and at a reasonable price.
He may sometimes be single handed but any wait for his availability is well worth it, as you will get his undivided attention and leave with the confidence that any questions you have will have been answered honestly and assuredly.
Many thanks Pete & Chris.
we thoroughly recommend both Blackdown Leisure, and the Knaus range.
Nick made the whole process of buying a caravan simple and helpful. He is a knowledgeable and enthusiastic man who is easy to do business with, and it is no wonder that he is growing Blackdown Leisure. We fell in love with the Knaus Starclass and waited for our van to be built and delivered. Throughout, Nick kept us informed of progress and when we picked up the van it was beautifully prepared and we had a very comprehensive handover and thorough explanation of all the systems. Nothing is too much trouble for Nick; he is a delight to deal with, and we thoroughly recommend both Blackdown Leisure, and the Knaus range.
We certainly would recommend you to anyone thinking of buying a new caravan
Thank you Nick for your help with the purchase of our new caravan – we love it. We certainly would recommend you to anyone thinking of buying a new caravan- you were so helpful and flexible, allowing us to collect it at a time to fit with our work, taking your time with us to show us how everything worked on it,we never felt rushed. Nothing was too much trouble for you, even collecting our old caravan for us to make the handover smoother. You are a star – thank you so much, amazing service
We cannot praise his service enough.
After motorhoming for 15 years we decided to ‘just look’ at caravans. We went to Blackdown Leisure Caravan Sales and fell in love with a caravan. Nick had left us to browse, without pressuring us, and when we had made our choice he part exchanged the motorhome for the caravan. He fitted a motor mover and gave us a step. Before we left with the van he spent a lot of time with us explaining how things worked. We cannot praise his service enough. Many thanks Nick. David and Pauline. Here’s looking forward to many happy years in the van.
Thoroughly recommend buying from this company couldnt be happier.
A big thank you to Nick for taking so much time to ensure everything was in perfect working order for us. Fabulous service we know where to go when we need to upgrade. Thoroughly recommend buying from this company couldnt be happier.
The advice you gave us concerning our choice was invaluable
Hi Nick, I would just like to say many thanks for all your advice concerning our purchase from your self. The advice you gave us concerning our choice was invaluable, and after using the caravan all the pointers you gave us became abundantly clear. Your non pushy attitude was refreshing and to the point we did not take a more expensive product due to your advise on our needs. Your after sales advice on the phone with a couple of minor issues (mainly due to me I think) was brilliant. All is now perfect. When we upgrade again I now exactly where we will be going. Many thanks to all at Blackdown Caravans.
Kevin & Celia Shore
You won’t find better service anywhere else.
We only came for a spare part and left with a new caravan! All joking aside – Nick couldn’t have been more helpful. He was so thorough – insisting we went through everything before we left to ensure we were completely comfortable about how things worked. He is such a genuine non-pushy guy and makes you feel totally at ease. Even makes a great cup of tea! We wouldn’t hesitate to recommend Blackdown Leisure to anyone looking for an excellent quality caravan, whether it is a new venture or an upgrade. You won’t find better service anywhere else. Thank you NIck – we love our new Pursuit and it was a real pleasure to have met you.
Would definitely recommend Blackdown Leisure without hesitation
We have just returned home after our first week in our new caravan, we are so pleased, Nick was very helpful, taking the time to explain in detail and went through everything with us step by step explaining all the new features in our caravan. Would definitely recommend Blackdown Leisure without hesitation. We had a lovely meal 1st night with a very good bottle of wine. Thank you Nick for making the change over go so smoothly.
Jan & Chris
Would thoroughly recommend the company to anyone thinking of buying their first van or indeed buying another
We purchased our first caravan from Nick in April 2016 and have to say the service was better than exemplary. We got a very good deal for the van and upon arrival to pick it up Nick took over an hour to run through all the functionality and procedures which we needed to know before we left. This was invaluable for us as we had never had caravans before. We were also reassured that we could contact him if we experienced any problems (we didn’t). We would use Nick again in the future and would thoroughly recommend the company to anyone thinking of buying their first van or indeed buying another. Thank you Nick for the wonderful service (the wine was good too!).
Carin Evans & Andy Jenkin
A five star service from an honest and enthusiastic dealer.
We recently purchased a Bailey Pageant Sancerre series 7 from Nick and we are extremely pleased with the van. More importantly we were both extremely happy with the service and approach of Nick. Nick was extremely knowledgeable, friendly, informative and not in the least pushy. He was extremely honest and upfront with everything about the van, including the 1 very minor snag we had (the shower door had a very slight crack which he then had repaired). The purchase was straightforward and the “walk round” after purchase, which Nick insists on to ensure we know how everything works, was very comprehensive and informative. Knowing we were returning to caravanning after a few years break he even threw in 2 gas bottles, a step and a mains hook up lead at no cost. All in all, a five star service from an honest and enthusiastic dealer.
Pete and Sally Martin
Nick was really helpful taking the time to explain and show use round the caravan
Just finding the time to say how please we are with the Eddis Avante we brought from Blackdown Caravans ( Nick). Nick was really helpful taking the time to explain and show use round the caravan. After purchase Nick delivered the caravan up to Brean for us. Nick then took time out to visit us on the first time we used the caravan to check all was well and we had no problems.
Many thanks all at Blackdown Caravans.
Can only say good things about the service we got and are really please with the caravan we bought
Nick at Blackdown Leisure has giving us fantastic customer service. He was very helpful and offered us lots of advice to help us choose the best caravan for us. When we picked the new caravan up he took the time to go through everything explaining how to use all the items and advice on any maintenance and tips. Can only say good things about the service we got and are really please with the caravan we bought. Nothing seemed too much trouble and made getting a new caravan a pleasant experience.
We found him friendly, helpful, very knowledgeable and extremely fair
We have bought several caravans over the years from a number of different dealers but we have never found one more professional and helpful than Nick at Blackdown Caravan Sales. From the time we arrived there, by chance, to the time we left proudly with our lovely Coachman Pastiche we found him friendly, helpful, very knowledgeable and extremely fair. We would not hesitate to deal with him again or recommend him to others. Many thanks’ Nick.
Nick’s wealth of knowledge & help is exceptional
From the moment we went to have a look at the caravans he had in stock, we found the one we were looking for a lunar clubman si , nick’s wealth of knowledge & help is exceptional.he also seems to have a knack of matching the van with the right person by listening .you made us very welcome & very happy thank you
Mr & Mrs K Jones
The whole process has been exceptional
We had spent a considerable amount of time searching for a caravan that met our requirements and without question as soon as we arrived at Blackdown Leisure the personal touch was evident. Once Nick was aware that we were searching for our first caravan he provided us with some sound advice. We did purchase a fantastic used caravan afterwhich on collection Nick spent a considerable amount of time explaining the basics and the set up process to ensure our anxieties were addressed….we were anxious new customers! Nick contacted us after purchase to ensure that we were not only happy with the purchase but to ensure we were coping, he was available to assist with any concerns we had. The whole process has been exceptional and I would without question recommend Blackdown Leisure for a future purchase…….Thank you for your patience and support
Nadine and Richard Davies
We will be recommending you to all our friends
Good morning just taking this chance to thank you all for your professional and helpful way when we purchased our stirling elite wayfarer from your company. Blackdown leisure caravans are very high in our esteem and we hope you will have many more years of trading and we will be recommending you to all our friends and anyone we know that are looking for a good professional company and friendly and helpful, many thanks. ps the wine was great
Mr and MrsHunt
What great service we got at blackdown caravans
What great service we got at blackdown caravans, this was are second van that we have bought from them, would highly recommend this company, they let us road test the van before we purchased, and nothing was to much trouble which is a bonus these days, thanks again nick & martin, ps coffee and biscuits spot on, many thanks
Stan & Mary Reynolds
Highly recommend Blackdown Leisure
Thanks for the excellent service,friendly, knowledgable, honest, complemented with a excellent presented vast range of caravans. We purchased a superb Swift Challenger and highly recommend Blackdown Leisure. Many Thanks
Keith & Caroline Greenleaf
Your help over the phone was great to us novices and was much appreciated
Thank you so much for your assistance in getting us on the road in our new found joy that is Caravanning. Since we took delivery of our fondly named Tin Tent we have been out every other weekend around Devon and the Cotswold’s. Your help over the phone was great to us novices and was much appreciated so that we looked professionals on the pitch setting up and sorting things out. Thanks again.
I cannot recommend nick highly enough
I cannot recommend nick highly enough, I bought a caravan from him at his previous place of work ,and have watched with interest the progression of his new venture . he is extremely knowledgeable of all aspects of caravans ,is very professional and cares about his customers , happy to spend as much time as needed helping prospective buyers out. there are a lot of dodgy dealers out there nick isn’t one of them.
Nothing was too much trouble
My wife (Christine) and I passed from middle age to retirement status (over 60′s) recently and decided to enter the world of owning a caravan! As novices to this we were vulnerable but called into Nick and Martin just to see what they had. Immediately we felt at ease and had confidence that what we were being told was the truth and their advice was being delivered with no pressure. Their stock of caravans were all tip top, even we could see the good quality of all their vans. Twenty four hours later we returned and bought our Abbey GTS416 and it has proved everything we wanted. A fair price for a good caravan was paid and all the advice and back up we could wish for was delivered at no extra charge. Martin took me out on my first tow and offered instruction and advice, nothing was too much trouble. Since then we have seen other caravan sales places whilst we stocked our own little beauty, we now know that when you deal with Nick and Martin you are in safe hands and you are individuals and part of a family and not just another punter to sign the sales agreement and be pushed out to make way for the next victim. You do not need a vast selection of caravans presented to you, it will bemuse and confuse you, try Nick and Martin, we did and would recommend them every time. I cannot stress enough the importance of being an individual customer, being known by name for genuine reasons and the feeling that should you need or want to return to them the door is open and a welcome assured. September 2014.
A huge thank you!
Hi, would just like to say a huge thank you! in July 2014 Ray came looking for his next adventure, he was so excited to have found what he had been searching for, he interrupted my bowls match to tell me about it. The next morning we went back to have another look. So pleased we came when we did, as others were looking for the same thing. Luckily we found Nick, we had been searching for some time, dealing with some large companies who were not really interested in what we wanted , just what they wanted to sell us. Nick was not a pushy salesman, made sure we were looking at what we needed, showed us a few different options and then went out of his way to look at the item we wanted to part exchange. Nick then delivered our Sterling Elite Overlander to us on site the day we started our first two week holiday, he then talked us through the whole van and made sure we knew how everything worked and had his number to call if we got stuck. we have made many different purchases over the years to do with holidays and have never had such good service. The holiday was stress free and we have already enjoyed some weekends away. If your reading this and thinking should I buy from a small company, the answer is simply YES, especially if that small company is Blackdown Leisure Caravans. P.S Thanks for the wine.
The van was spotless and the service was great
Hi We would just like to say how pleased we are with our swift coastline that we bought from you recently, we had a great weekend away and were so happy with everything, thank you for taking the time to explain everything in detail it made things so much easier, The van was spotless and the service was great, thanks again
Terry and Jenny Vowles
We felt that we should express our complete satisfaction with the service we received
Sorry for the delay but we felt that we should express our complete satisfaction with the service we received from Blackdown Caravan Sales. We purchased our first caravan, we are in our early 60′s, in September and the service and help we received from Nick and Martin was second to none. We have taken the caravan to a small camp site locally for a weekend, had to telephone Nick with a query who was very helpful and sorted the problem over the telephone. Not a problem with the caravan but due to the connection of electricity on site. We loved every minute of it and hopefully this will become a regular event. Many thanks once again for the service given to us from Nick and Martin.
Sheila and Bill Parr
So helpful and friendly
We were delighted to find the caravan that suited our needs at Blackdown Caravans and were very pleased with the help and advice given to us. We would definitely recommend them to our friends as they were so helpful and friendly.
Not pushy and did everything they promised they would
Mark and I just wanted to send you an email to say how impressed we were with your service when we came to view some caravans a while ago and then actually, rather unexpectedly, decided to buy the lovely Swift Coastline off you both!! We only popped into your site whilst getting Mark’s bike serviced up in Taunton and had only been thinking about buying a fixed bed van, so we certainly didn’t expect to put down a deposit on that day!! What a refreshing change to find a caravan sales place with people who were friendly, yet professional, not pushy and did everything they promised they would. Believe us, we have been to some awful caravan sales places before and yours certainly isn’t one of those!! Your vans were all presented beautifully and it certainly seems that you take much pride in your business.
Neither of you were pushy in any way and you let us make up our own minds in peace and quiet whilst sat in the Coastline sipping the coffee you kindly made us and discussing our finances. You were both very helpful and knowledgeable and we were also impressed with the aftersales service also. You made sure that our caravan was lovely and clean before we took it away and you also got it thoroughly checked over and the little things that you said you would sort out before handing it over were indeed done, as promised. We used it for the first time this weekend to ‘test it out’ and it was fantastic. The fixed bed was very comfortable and Aaron slept very well on the front bench too.
Thank you for looking after us and for the bottle of wine and we wouldn’t hesitate to point our friends in your direction when they come to look for a caravan.
Many thanks once again and we wish you and your families a very Merry Christmas and Prosperous New Year.
Cannot praise Nick highly enough
We were very impressed with the service received from Blackdown Caravan Sales. Cannot praise Nick highly enough for going to so much trouble to find us our dream Bailey Pegassus Rimini, which is in immaculate condition. Always friendly, informative and helpful. We would recommend Blackdown to anyone thinking of acquiring a QUALITY used caravan. Thank you Nick and team. All the best for the future.
Phil and Sue Jones
Nick was very helpful during the whole process
I just wanted to take time out to thank Nick for the way in which he handled my recent purchase of a Swift Coastline touring caravan. Nick, was very helpful during the whole process, whether I was on his site or calling from home, and when he is passing on his tips and experience you feel very confident in what he is telling you. My wife and I just dropped by to take a look at what he had on offer at Blackdown Leisure Caravan Sales and were immediately impressed with the inventory and with his calm friendly manner throughout. Excellent product and service, Thank you.
Nick gave an extremely informative handover
Just like to thank Nick and team for our recent purchase of our Sterling Europa 550. Even though we are seasoned caravaners Nick gave an extremely informative handover and a bottle of wine as well. I have had a couple of queries since (not caravan related just user error) and Nick has been very approachable. Thanks again.
Honest and professional service
We were very pleased with the honest and professional service , we were also never pressured and treated with help at every step with the purchase of our lovely abbey, Many thanks
Brian and Penny
We have already recommended Blackdown Leisure
We only went for a look and ended up buying a caravan .Thanks to Nick and Martin for their service and quality of caravans . We have already recommended Blackdown Leisure to many other people. Very happy with our purchase.
I would definitely recommend this dealer
Sometimes when you are traveling about you bump into some nice people this happened when we happened to pass by Blackdown Caravans when going on holiday up to Minehead and we popped in, after looking around all over the place in Cornwall and Devon. We found exactly what we wanted and 3 weeks later we went for another look, we bought it there and then. Picked it up a week later after PDI, We drove from Cornwall to Taunton, Nick was brilliant, nothing was to much trouble 10/10 customer service. Go independent they survive on their reputation. I would definitely recommend this dealer. Thanks Nick
Would truly recommend
Hi sent a testimonial to Nick the other week, to say a huge thank you, (I don\’t think I sent it properly). So here goes again. Well so pleased with our caravan.that Nick sold to us.very pleased with his service he provided, Would truly recommend him. Thanks again Nick. Regards
Eileen and Malcolm Blake
What amazing service
We have just collected our new Coachman VIP from Blackdown Caravans at wellington. What amazing service from the first point of contact to driving off the premises, far superior to some of the bigger companies in the locality.Nothing was too much trouble for Nick, he made us feel that we were the only customers of any importance.The handover was second to none, every detail was fully explained to ensure a good understanding of of all the controls and switches.
We would strongly recommend that anyone thinking of buying a new van should make Blackdown Caravans their first stop, We have already been singing their praises and have pointed potential buyers in their direction.
The cups of tea supplied during the change over were an added bonus, as was the bottle of wine we were presented with as we left the site. We will be certainly raising our glasses to you, Nick, when we take our new vehicle out for its first outing in the next few weeks. We sincerely thank you for such professional and personal service.
Lance and Ali
To all prospective Caravaners – see Nick
We are new to Caravaning and decided to visit our local dealer (Blackdown Leisure Caravan Sales) where we met Nick the Sales Director. Previously we had viewed the Website and had four possible contenders!
We discussed each one with Nick conveying our needs, and were shown around all four caravans, where he gave us the stats. He then showed us around a couple more that might suit our requirements. In all this time there was absolutely no pressure. Our decision was to buy an immaculate Bailey Unicorn Valencia, Nick answered all questions and could not have done anymore to help our final decision.
We agreed terms and conditions, and Nick arranged PDI plus a Service, cleaned inside and out, of which we thought was immaculate already!
As we had problems with transport, Nick delivered our van to our chosen site in Devon. He arrived on time and gave a full demonstration of all components before official handover.
If and when we decide to change our van, we would only deal with Nick.
We cannot recommend Nick and Blackdown Leisure Caravan Sales highly enough!
To all prospective Caravaners – see Nick, if you want a quality caravan, and personal service, don\’t bother with big retailers, Nick is the man to see….
John & Debbie White
The service we received throughout the process was second to none
After deciding to upsize our caravan we called into Blackdown to browse the vans on offer. After viewing all of the layouts we found the perfect van for our growing family and agreed a deal. Nick was fantastic from start to finish, nothing was too much trouble and the service we received throughout the process was second to none. Sadly, these days service of this quality is a rarity and makes Nick and Blackdown Leisure stand out from the rest. Within a week of agreeing the deal, Nick had the van spotlessly clean and ready to go! We took it away for the bank holiday and LOVED it! We would like to express our sincere thanks to Nick for all of his help (& patience!) and would not hesitate to recommend Nick and Blackdown Leisure to anyone. Take it from me (Mrs Lemba!) for me to be impressed and not be able to fault anything it must be good, believe me, that\’s a testimony in itself! Thanks again
Mr & Mrs L
Very impressed at the good range of QUALITY vans in super condition
Having visited other caravan sales in the Somerset/Devon area we purchased our lovely caravan at Blackdown Leisure.We were very impressed at the good range of QUALITY vans in super condition.We were not pressured,Nick left us to browse in peace.He was there with help and advice when we needed it.
He is friendly,helpful and honest and really cares about his customers.
The service from Nick is first class.
He spends time explaining all you need to know about the van.He is very patient,nothing is too much trouble.
We are are thrilled with our Swift caravan.A quality van at a fair price.
Thank you Nick we felt like V.I.P.customers!
Happy to recommend this company to everyone
Excellent customer service, nothing was too much trouble for Nick. It was a pleasure to have personal service from someone who knew what they were talking about and was interested to provide what we wanted. We are happy to recommend this company to everyone
Sid & Liz Groves